If you would like to return your artwork for any reason, we are here to help. The return request should be received within 14 days of order delivery, and the customer is responsible for return shipping and handling. The artwork should be intact, with no damages, and has to be returned in its original packaging, complete with any accessories and tags. The refund will be issued once we receive the artwork and verify all previous conditions. The refund is net of VAT and customs charges.

Please fill out the form here.

The refund will be issued within 14 days from the date of receipt of the return.

Please reach out to us at shop@massimodecarlo.com if you have any questions.